syaratdanperaturan

SYARAT DAN PERATURAN

Here are our terms and conditions. Rates are for a minimum of 24 hours rental. Additional hours will be calculated, per hour up to a maximum of 6 hours only (RM20 per hour)

Rates Includes :
 
•    Unlimited Kilometers, maintenance.
•    The rental rates include full indemnity for accidental damage to third party property and bodily injuries. However, in line with the commercial insurance practice, the customer is always responsible for an amount equivalent to the excess clause not exceeding for Group A (RM2,000), Group B (RM5,000) and Group C (RM10,000).

•    We offer the customer the option to waive the financial responsibility resulting from damage vehicle while it under rental agreement. This can be done by accepting the Collision Damage Waiver (CDW) at the time of taking delivery of the vehicle on payment of 10% from rental rates. However the customer is liable for a Non-Waiverable Damage Excess for Group A (RM500), Group B and C (RM1,000).

•    In addition to the rent charges, the customer is required to have a cash security deposit and an equivalent as a guarantee of proper usage of the vehicle for the entire duration of the contract, sum which will be reimbursed if no damage or summons is notified on its delivery. (Around Malaysia only)

Group
1 – 7 days
7 – 14 days
14 – 30 days
A
200.00
350.00
950.00
B
300.00
400.00
1750.00
C
350.00
650.00
2950.00

•   Moreover, cash security deposit and an equivalent as a guarantee of proper usage of the vehicle for the entire duration of the contract, sum which will be reimbursed if no damage or summons is notified on its delivery. (Entering Singapore)

Group
1 – 7 days
7 – 14 days
14 – 30 days
A
350.00
600.00
1100.00
B
450.00
650.00
1950.00
C
550.00
850.00
3150.00

•    Security deposit will be refunded to customer after 5 – 10 days of rental (only for local renter) and 20 – 30 days of rental (entering Singapore) within Monday to Friday.

Rates Excludes:
 
•    Damage due to negligence, tyre punctures and burst tyres, fuel errors, (lack of electricity because of forgotten turned off electrical devices), loss or damage to the vehicle accessories.
•    The customer is reminded that underbody and overhead damage is at the their own risk at all time. All insurance is void if vehicles are driven on unsealed and unmade roads or surfaces.
•    Rates is not include Petrol, Toll fees (autopass or touch n go), Singapore permit, parking charges, traffic fines, airport charges, fuel & other optional charges
 
Driver Regulation
 
•    Renters must be between the age of 23 and 65 years old.
•    Renters must possess a valid local driving license or an International driving permit with qualified driving experience of at least one year
•    Additional RM35 will be charges for a second driver.
 
Document Requirement

•    Photocopy of driver NRIC/Passport dan License
•    Photocopy of NRIC/Passport of guarantor
•    Photocopy of utilities bills (only for local renter)
•    Business Card / Student Card (if any)

Parking Fees and Traffic Fines
 
•    Renters are responsible for all parking fees and traffic fines incurred during the rental period will be the responsibility by the customer.  Renters will be charged an additional of RM20 (local renter), for every summons paid by Zulfa Motor

Extension of Rental

•    Should renters wish to extend the rental or appoint any additional drivers, it is compulsory to inform a Zulfa Motor immediately.

Booking Cancellations
 
•    Booking deposit Paid RM100.00 are non refundable if cancellation is made before 48 hours from the date of rental.

Driving Restriction
 
•    All Malaysia vehicles are strictly prohibited from being driven into Thailand.
 
Optionals
 
•    Child seats are available at RM50.00nett per unit per rental and subject to availability.
•    A complimentary Malaysia map will be provided to renter.

Delivery and Collection Service
 
•  Customer need to collect vehicle at the company premises. However, if the customer need the delivery and collection service, we can provide the service.
 
Vehicle Condition
 
•    Upon return, the car has to be in the same condition as when it was rented. Failing which, the renter will be liable for the cost of restoring the vehicle to its original condition.

Prohibition of Goods

•    All prohibited goods (such as pirated vcd, drugs, alcohol, etc.) and have an unpleasant odor is also strictly prohibited from being carried in the vehicle (eg durian, salted fish, etc.). Renter will be responsible to pay all costs of removing odors, including air-conditioning service and loss of rental days for the company

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